This policy explains how we handle your Personally Identifiable Information (PII). Under US privacy law and information security practice, PII is information that can identify, contact or locate a single person, on its own or combined with other information. Please read it carefully to understand how we collect, use, protect and handle your information on our website.
What personal information do we collect?
When you order or register on our site, you may be asked to enter your name, email address, mailing address, phone number or other details that help us serve you.
When do we collect information?
We collect information when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use other site features, in the following ways:
- To personalize your experience and show the content and products you are most interested in.
- To improve our website so we can serve you better.
- To respond to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To process your transactions quickly.
- To ask for ratings and reviews of services or products.
- To follow up after correspondence (live chat, email or phone inquiries).
How do we protect your information?
Your personal information is kept behind secured networks and is accessible only to a limited number of people with special access rights, who are required to keep it confidential. All sensitive and credit information you supply is encrypted using Secure Socket Layer (SSL) technology.
We use a variety of security measures whenever you place an order or enter, submit or access your information. All transactions are processed through a gateway provider and are not stored or processed on our servers. We run regular malware scanning and never ask for credit card numbers by email.
Third-party disclosure
We do not sell, trade or otherwise transfer your Personally Identifiable Information to outside parties without advance notice. This does not include website hosting partners and other parties who help us operate our website, conduct our business or serve our users, as long as they agree to keep this information confidential.
We may also release information when it is appropriate to comply with the law, enforce our site policies, or protect our own or others' rights, property or safety.
Google and advertising
We use Google AdSense advertising on our website. Google, as a third-party vendor, uses cookies to serve ads based on your previous visits to our site and other sites on the internet. You can opt out of the DART cookie on the Google Ad and Content Network privacy policy page.
You can set your ad preferences on the Google Ad Settings page, or opt out through the Network Advertising Initiative opt-out page.
CalOPPA
CalOPPA was the first US state law to require commercial websites and online services to post a privacy policy. In line with CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- Our privacy policy link includes the word "Privacy" and can be found easily on our home page.
- You will be notified of any privacy policy changes by email.
- You can change your personal information by emailing us.
We honor Do Not Track (DNT) signals. We do not plant cookies or use advertising when a DNT browser mechanism is in place. We also allow third-party behavioral tracking.
COPPA
We do not specifically market to children under 13, and we do not allow third parties, including ad networks or plug-ins, to collect PII from children under 13.
Fair Information Practices
If a data breach occurs, we will notify you by email within 7 business days. We also agree to the Individual Redress Principle, which gives individuals the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
CAN-SPAM Act
We collect your email address to send information, respond to inquiries, process orders and market to our mailing list. To comply with CAN-SPAM, we agree to:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out and unsubscribe requests quickly.
- Let users unsubscribe using the link at the bottom of each email.
To stop receiving emails, follow the instructions at the bottom of any email and we will promptly remove you from all correspondence.
